Laurie Barkman
About Laurie
Laurie is a customer service expert. She worked in the service industry for over 25 years, starting off as a food & beverage server at Boston Pizza and then worked her way up to National Director of Sales & Marketing for a Canadian hotel management company. Along the way, she has seen how internal and external customer service impacts a business.
Laurie's mission is to provide companies the training and resources they need to be customer service leaders. Her business, Servicedge Training and Consulting offers a variety of services such as training, speaking at events or team consultations.
Dynamic, passionate, knowledgeable and fun are all words past participants have used to describe Laurie's presentations. Her real life stories and common sense approach to creating a strong corporate culture, built on service, provide listeners with ideas and strategies they can implement starting NOW!
Laurie is a Women Business Owners Today Contributing Writer
